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NRCA’s For Foreman Class Level 2
January 12 @ 8:00 AM - 4:30 PM
Friday, Jan. 12, 2018
Registration is closed.
For Foremen Only, Level 2 reviews discussions about communication and management techniques learned in Level 1 with increased attention to disciplinary conversations and intervention. Level 2 further focuses on building relationships with customers and handling customer complaints. This program includes exercises and conversations to develop leadership skills for these key company leaders. Previous participation in For Foremen Only, Level 1, is preferred but not required.
The Fore Foreman Class will break and join the Mid-Winter Meeting roofing contractors and associates for lunch. This will be a great time for Foremen to get a glimpse into the roofing industry and meet other contractors and associates in the business.
Instructor: Thomas Shanahan, MBA, CAE
Tom joined NRCA in 1989. He graduated from Creighton University in Omaha, Neb., and holds a master’s in business administration from Northwestern University’s Kellogg School of Management. He is recognized as an industry health and safety expert and represents NRCA at industry and nonindustry events. The U.S. secretary of labor appointed him to serve on the Occupational Safety and Health Administration’s (OSHA’s) Advisory Committee of Construction Safety and Health from 2007 to 2011. He is a sitting member of the National Occupational Research Agenda’s Construction Sector Council, which sets the U.S. research agenda for construction safety and health. He also has served on the oversight committee for the National Institute of Occupational Safety and Health’s (NIOSH’s) Prevention Through Design national initiative. Tom is active in regulatory actions affecting the roofing industry, working with officials from the Department of Transportation, OSHA and NIOSH. He also is known for his contributions to NRCA’s Professional Roofing magazine and executive educational programming.
“As always, all the information that was given to us by Tom Shanahan and Harry Dietz is very important to Showalter Roofing Services and its employees.”
—Roger Aguilar, Showalter Roofing Services Inc., Naperville, Ill.
“This class taught me how to communicate with and understand my most important tools—people.”
—Brian Draper, Queen City Roofing, Springfield, Mo.
“This class teaches good communication skills and shows how to build trust. It not only helps us with work but with life outside of work, too.”
—Erik Chavez, Showalter Roofing Services Inc., Naperville, Ill.
“I learned better communication skills and coaching techniques.”
—David Washington, Boggs Roofing Inc., Huntington, W.Va.
“The class was helpful in teaching me how to deal with people—especially our customers. I now have a different approach to the way I handle things.”
—Juan Ochoa, Showalter Roofing Services Inc., Naperville, Ill.